Although things usually go smoothly, installing or upgrading software can cause all sorts of unexpected problems. It may be that the new software exposes a problem that you weren't previously aware of, or you may need to ensure that your existing data is backed up before performing an upgrade. We have experience of problems with programs from Sage accounts software to iTunes to Adobe Flash player and many others. We can repair underlying faults, ensure necessary files are backed up as required, install new software and ensure that it is up to date. Call for more details.